Cookies & storage

In short

Zofy remembers a few small things on your device so the app works — mainly your sign-in and a handful of preferences. We use two analytics tools (one for event tracking, one for watching how pages are used) to understand which parts of the site are working, and neither is used to track you across other websites. We don't run advertising trackers. There is no cookie banner because none of what we do requires prior consent under Indian or United States law.

The rest of this page explains, in plain language, what each of those things is for. If you'd rather have the technical breakdown, email privacy@zofyapp.com and we'll share it.

Keeping you signed in

When you sign in, we save a small token on your device so you stay signed in on your next visit without having to re-enter your phone number or email. This is the essential piece without which the app can't function — nothing else on this page enables Zofy to know it's you.

Our hosting provider (Cloudflare) may also set a very short-lived cookie if it needs to verify that a request came from a real browser rather than an automated script. You won't see this most of the time; it's there to protect the platform from abuse.

Making the app feel smooth

Zofy remembers a few small things so the experience feels less jumpy:

• Where you were. When you scroll through Find Gigs or Community and open a listing, hitting Back returns you to the same spot instead of the top of the page.
• Small preferences. The language you're reading in, which tab you were on in "My gigs," and similar UI choices.
• Unsaved drafts. If you started typing a message, a gig post, or a profile edit and got interrupted, we hold on to that text so you don't lose it.
• A speed cache. Recently loaded data (your notifications, your gigs) is kept for a short time so returning to a page feels instant rather than reloading from scratch.

None of this is shared with anyone else, and clearing it just means the app forgets those small conveniences — it doesn't sign you out or delete your account.

Understanding what's working

We use one product-analytics tool (PostHog) to see things like which pages people visit, where sign-up flows get stuck, and which features are actually used. This helps us fix broken parts of the site instead of guessing.

What this means in practice:

• PostHog gives your device a random ID so it can group your actions in a session together.
• Until you sign in, that ID is not connected to you personally. After you sign in, we tell PostHog it belongs to your Zofy account so we can look up your journey if you contact support with a problem.
• We do NOT use PostHog for advertising, retargeting, or building profiles about you across other websites — it only sees what you do on Zofy.
• PostHog's data centres are in the European Union.

In addition to PostHog, we use Microsoft Clarity to see recordings of how pages are actually being used — where visitors scroll, which buttons they try to click, which screens confuse them. Clarity automatically hides everything you type (passwords, phone numbers, messages) so we never see the content of your input; we only see the layout and interaction. This helps us fix confusing screens and broken buttons that wouldn't otherwise show up in event data.

Clarity does set small cookies on your device — this is how it recognises you as the same person during a single visit. These are first-party (they stay within Zofy) and are not used for advertising. Clarity runs only in production; on preview builds and local development it does not load.

If you'd prefer we exclude your account from analytics and session recording, email privacy@zofyapp.com and we'll do so within a week.

Payments and phone verification

Two services load only when you use them, and both handle their own storage rules:

• Razorpay handles plan and credit purchases. When you start a payment, their checkout loads and may store its own information about your device so returning checkouts feel familiar. This is governed by Razorpay's privacy policy.
• MSG91 handles phone verification. When you sign in with a phone number, MSG91's verification popup takes over the screen briefly and communicates directly with your phone — Zofy doesn't see the OTP itself. Governed by MSG91's privacy policy.

If you don't use these flows, neither service loads at all.

We also run an error-monitoring service (Sentry) that watches for crashes and technical problems so we can fix them quickly. It records technical details like which page threw an error and which browser you're using, but never form contents or passwords.

What we don't do

For clarity, here's what Zofy does not use:

• No Google Analytics.
• No Facebook Pixel.
• No LinkedIn Insight, TikTok Pixel, or Twitter tags.
• No advertising or retargeting trackers of any kind.
• No selling of data to marketing companies.

If we ever add anything in this category, this page will be updated first and we'll revisit whether a consent choice is needed.

Your controls

• Sign out from Settings to end your session on this device.
• Clear site data from your browser's settings to wipe everything Zofy has stored on this device. Chrome: Settings → Privacy → Site settings → View site data. Safari: Settings → Advanced → Website data.
• Opt out of analytics by emailing privacy@zofyapp.com. We honor the request within a week.
• Delete your account from Settings → Account. This removes your data from our servers and the next time you visit, your device forgets Zofy entirely.

Changes to this policy

We re-check what the app stores before every release that touches third-party services. When something meaningful changes, this page updates with a new date. If the change is substantive — a new third party, a new category of tracking — signed-in members will also get an email.

Last updated: 18 July 2026.